Request a New Card
Lost or damaged member ID card? We will send a replacement.
Email us
member.services@exemplarhba.com — include your name and date of birth so we can find your record.
Send a message from here
Use the contact form if you would rather not open your email client.
Call us
1-855-826-3422. Our member services team can order one while you are on the line.
Before your card arrives
Your provider can verify your coverage without the card. Ask them to use the member eligibility check, which returns your coverage status immediately from your member ID and date of birth.